Elevate Your Care Simplify Healthcare Management with Ease
Manage your team and clients smoothly with our intuitive platform. We focus on making healthcare operations simple and efficient. Our software helps you streamline processes, enhance communication, and improve overall service delivery. Start your free trial today and see the difference.
Choose Your Perfect Plan
Explore our subscription plans designed specifically for healthcare organizations. Each option focuses on helping you manage your employees and clients effectively. Let’s help you find the right fit!
Basic
+ $5 per active staff member
Small teams needing simple scheduling and roster management.
Includes core scheduling, basic client profiles and basic dashboard.
Additional staff priced per seat encourages efficient usage.
Advanced
+ $8 per active staff member
Organisations needing document management, communication tools and extended analytics
Includes all Basic features plus:
Document Upload
Client support
Communication tools
Pre-made forms
Analytics & dashboards
Multi-language support
Calendar integration
Standard support
Pro
+ $10 per active staff member
Mid-large providers needing finance management, integration, LMS and advanced analytics
Includes all features:
Document uploads with risk management
Comprehensive client support
Multi-channel communication
Pre-made and custom forms
Finance & rate management with accounting integration
Knowledge base/LMS
Multi-language
Advanced analytics & dashboards
External calendar sync, API access
SSO and priority support
Add‑on modules
Each add-on is billed monthly. Pricing is flexible and based on your subscription tier. Even on the Basic plan, you can unlock Advanced or Pro features by purchasing them as individual add-ons.
Basic customers can purchase additional modules:
Document‑limit upgrade ($20 per month for +100 employee documents)
Client Support ($15 per month)
Communication ($15 per month)
Pre‑made forms ($10 per month)
Analytics ($10 per month)
LMS ($25 per month)
Finance advanced features ($25 per month)
Сustomised forms add‑on (Pro‑level dynamic forms) costs $20 per month for Basic or Advanced customers
Enterprise (custom quote)
Large organisations with >30 staff or >100 clients
Pricing negotiated based on MAUs, storage and compute requirements. Enterprise plans may include dedicated infrastructure (isolated VPC, higher SLAs) and advanced features like custom branding or on‑premise deployments.
Add-on pricing
Advanced | Pro
(AUD/month)
✅
Core scheduling (create/assign shifts, calendar view, notes, reschedule/cancel, check‑in/out) Kilometre tracking
✅
Address validation
✅
All features included
✅
✅
Upload documents (10 per employee, unlimited for clients) with categories & expiry
✅
Unlimited employee uploads with categories & expiry
✅
Access to create Custom document library
20 | 25
✅
Basic client details (name, funding type, contact, preferences,authorised personnel, emergency contacts)
✅
Full support plan (diagnosis/cohorts, preferred workers)
✅
Advanced risk management matrix, mandatory document enforcement
15 | 25
✅
Chat to Employees and Clients
✅
Help‑desk ticketing, basic announcements
✅
Multi‑channel chat, custom channels, targeted announcements, surveys
15 | 25
✅
Basic intake workflows (choose sections to include)
✅
Modify parts of the intake workflow (Create additional intake sections)
✅
Unlimited Conditional Sections
10 | 15
✅
Service Agreements
✅
Additional Pre-Made forms (Shift Change, Feedback, Incidents)
✅
Risk Management Forms
10
✅
Support categories & rate tables
✅
Support categories & rate tables (e.g., export to Xero/QuickBook)
✅
Support categories & rate tables plus accounting integration (Automation)
❌
✅
Basic dashboard (upcoming shifts, announcements, alerts)
✅
Extended dashboard (performance metrics, staff utilisation)
✅
Advanced analytics, custom reports and exports
10 | 15
❌
Not included
❌
Not included
✅
Customised forms (dynamic fields, e‑signature)
20
❌
Not included
❌
Not included
✅
Knowledge base and learning modules, training reminders on dashboards
❌
❌
Not included
✅
Static content in multiple languages
✅
Fully multilingual UI, user‑generated content translation
5 | 10
❌
Not included
✅
Sync with iCal/Google Calendar, group creation for clients/employees
✅
Group‑based permissions and advanced calendar integrations
5 | 10
❌
Not included
❌
Not included
✅
API access for custom integrations, webhooks, single sign‑on (SSO)
❌
✅
Community support
✅
Standard email support, 2‑day response
✅
Priority support (same‑day), onboarding assistance
❌
Discover the Advantages of Our Software
Our platform streamlines healthcare management, making it simpler to stay compliant and organized. Efficiently manage your staff, clients, and important documentation all in one place. Gain meaningful insights and support your team with tools designed specifically for healthcare environments.
Streamlined Workflow
Our software simplifies daily tasks, allowing your team to focus on patient care without distractions.
Enhanced Security
We prioritize your privacy, ensuring that all data is securely stored and managed.
Real-Time Insights
Get immediate access to vital patient data and reports, enhancing decision-making and efficiency.
Customizable Solutions
Tailor our tools to meet the unique needs of your organization, helping you stand out.
Improved Communication
Easily communicate with your team and clients through integrated messaging features.
Friendly UI
Our platform is purpose-built to move beyond the clunky, outdated interfaces seen in most healthcare software delivering a cleaner, modern, and intuitive experience.
Elevate Your Care
Start optimizing your healthcare operations today!
Questions?
Discover answers to common subscription inquiries about our software.
How do I get billed?
We offer both monthly and annual billing. Your invoice reflects your active users and any add-ons for that period. Add an add-on during an annual plan? No problem, we’ll simply prorate the cost.
Is there a free trial available?
Absolutely. Start with a free 14-day trial no credit card required. If you decide not to continue, your trial will simply expire with no commitment.
Can I change my plan at any time?
Yes. You can upgrade, downgrade, or switch between monthly and annual plans whenever you like. Any changes take effect at the end of your billing cycle.
Do you offer refunds?
We don’t offer refunds for partial months or unused time; however, you can cancel your subscription at any time to prevent future charges. If you're on an annual plan, any add-on changes will be prorated.
What payment method do you accept?
We accept major credit/debit cards, and for larger organisations, we also offer invoicing options for annual plans. Additional payment methods may become available as we expand.
Got more questions?
We know you might have questions as you explore our services. Here, we’ve gathered some frequent queries to help you find what you need. If you’re after specific information, feel free to reach out directly!
Your go-to platform for seamless employee and client management in healthcare. CareCohere is designed to support your organization’s needs while making processes easier and more efficient.
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